Accessibility Statement

At The Bath Priory we treat our guests as individuals; we have a range of facilities catering for people of all abilities.

Before you arrive

Enquiries and reservations may be made by telephone, fax or email. Should you wish to take a taxi from Bath Spa Train Station, this is a 10 minute drive. Bristol airport is approximately 40 minutes drive.

We would welcome the opportunity to discuss your requirements pre-arrival, please call us on 01225 331 922 or email

Directions to the hotel can be found here or we can post, fax or email them.

Car parking and arrival

Our car park is mostly on a level with a slope down towards the greenhouse. The car park has a gravel surface.

Drop-off point at the front door for wheelchair access with allocated car parking spaces at the front door.

Porter assistance is available for both cars and luggage. 

There is one small step into main Reception but Reception is all on one level and a low-level desk is available.

The Hotel

Access to the Restaurant and ground floor rooms is on a flat surface, part carpet and part tiled. Our corridors are wide enough to accommodate a wheelchair and our staff are trained in disability awareness.

Assistance dogs and pet dogs welcome.

We do not have a lift at the hotel and our toilet facilities have restricted access for wheelchair users, however our ground floor bedroom may be used when available.

The Bedrooms

Allergy-free pillows and duvets available upon request and small fridges are available in the room on request for medication.

The Priory has a ground floor room specifically designed with wheelchair access in mind. It is accessible via small step/ramp and features:

  • Wider doors
  • Easy access to terrace
  • Lower level switches, controls and amenities
  • Grab rails in shower room
  • Pull cords for alarms in bathroom
  • Vibrating pillows for hard of hearing guests
  • Adjustable hanging rail in wardrobe

The Restaurant

Full waiter service provided at breakfast, lunch and dinner, please let us know in advance if you have any special dietary needs. Menus also available in large print on request and there is ample moveable seating and there are chairs without arms, or banquette-style seats.

Restaurant tables are laid with white linen and the restaurant area is well lit, with lots of natural daylight during daytime hours.

The Garden Spa

There is a disabled changing room in Garden Spa. Areas are well lit and face onto the gardens. The treatment rooms and fitness facilities can be accessed by walking round the front of the hotel.

The main pool can be accessed by a series of steps from the ground floor, or via the gardens.

The Gardens

Our gardens can be accessed via a slope at the side of the hotel, or by a series of steps from the main terrace. The outdoor pool lies in a secluded area at the bottom of the main lawn. This pool is not manned.


In the event of evacuation the bells will ring continuously. If you require assistance for evacuating please notify us on arrival.

We have tried to be as accurate as possible and have included as much details as we can in our Accessibility Statement, however we do welcome your feedback in order to evolve the information and services we provide. If you require further assistance, please contact the hotel on 01225 331 922.